Why are you hearing from us?
When you see a care provider, you receive a bill for their services. After insurance, there’s typically a balance the patient is expected to pay. Sometimes these balances are small, other times they are significant. It’s not uncommon for people to fall behind on these balances or have questions.
Our clients care about the way their patients are treated in this process. That’s where we come in. If you’ve received treatment, and still have a balance you owe the provider, we’re here to help facilitate payment in a way that makes sense for you.
We’re industry certified and fully authorized to collect debt on behalf of our clients. We boast a 97% patient-satisfaction rating. We’re also a 9-time best place to work award winner. And we have a 30+ year track record of patient-first approaches. All that means we believe in what we do.
And what we do best is help you.
What Should You Do?
If you’ve received a bill or call from us, don’t ignore it. We are here to help. Please consider the following recommendations:
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Breathe.
It’s not uncommon for people to find themselves in this situation. This is not a reflection of your character—but it is something that we need to solve, together. Please know that we are here to help you find the right path forward.
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Get Educated.
We believe the more you know, the more prepared you’ll be to resolve your balance. Please read any notices or letters that we send to you carefully. They contain important information about your rights.
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Ask Questions.
If you believe you do not owe this bill, or have questions about the billing statement, please let us know. If you understand what you owe, but can’t afford to pay it, please reach out to us. We can identify options.
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Make a Payment.
The best thing you can do is take a step forward. If you understand your bill, and agree with your balance, make a payment today. If you can’t afford to pay the balance in full, please contact us. We may be able to provide options.
Take a Step Forward, Today.
You can overcome this. All you need to do is take the right steps forward. If you’re ready to make a payment, please do so below. Have a question? Feel free to reach out. We will never pressure or intimidate you, and are 100% committed to helping you.
Have questions? Please Email us