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Patients are Talking! “the customer assistance is awesome…”
https://www.keybridgemed.com/2020/01/15/patients-are-talking-1-15-20/
"The young lady that talked to me was very informative, very polite, and very respectful. Thank you!" “The gentleman I had, Jacob, was very to the point and made my experience fast and easy. It was greatly appreciated, thanks!” “I would like to make it noted that Katlyn did an excellent job serving me today. I have never…
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Patients are Talking! “I really appreciated how kind she was…”
https://www.keybridgemed.com/2020/01/08/patients-are-talking-1-8-2020/
"Becky was very friendly and helpful. I really appreciated how kind she was to me!" “My representative that I talked to today was Karrah, and she was very friendly and very nice. In her voice, you could tell that she enjoys her job. Thank you!” “I spoke to a young woman by the name of Kara; she was…
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Patients are Talking! “I had a great experience…”
https://www.keybridgemed.com/2019/12/18/patients-are-talking-i-had-a-great-experience/
"I had a great experience on the phone with your rep. If all your people are like he is, you won't have any problems! Thank you!" “Judy did an excellent job! She thoroughly explained everything to me and why it's so confusing with the medical bills. I would recommend her to anyone; she is very good at customer service.” “I love working…
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Patients are Talking! “I enjoy talking to every one of them…”
https://www.keybridgemed.com/2019/11/20/patients-are-talking-i-enjoy-talking-to-every-one-of-them/
“The rep that I talked to was super! She answered all of my questions and was absolutely great. Your reps are always so pleasant; I enjoy talking to every one of them, when I have to call in each month. Thank you, so much!” “Michelle was very helpful and a very pleasant person to talk to. I was very…
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Patients are Talking! “Your customer service rep was very polite…”
https://www.keybridgemed.com/2019/10/23/patients-are-talking-your-customer-service-rep-was-very-polite/
“Your rep helped me out very nicely. She was very thorough, very pleasant and very nice with older people. I appreciate that, thank you!” “The representative I worked with today was Ashley. She was very helpful and was able to explain what my charge was for and helped me through the process of getting it taken care of. I appreciate your help,…
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Patients are Talking! “She went out of her way…”
https://www.keybridgemed.com/2019/10/09/patients-are-talking-2/
“I wanted to compliment Emily. She went out of her way to try to find some information for me in regards to my account. She called me back today and I just really appreciate that. She's very pleasant and easy to understand. Thank you, so much!” “Your rep was very pleasant. I don't usually find people that pleasant and…
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Patients are Talking! “She was tremendous, she was kind…”
https://www.keybridgemed.com/2019/09/11/patients-are-talking-9-11-19/
“Your rep helped me out very nicely. She was very thorough, very pleasant and very nice with older people. I appreciate that, thank you!” “The representative I worked with today was Ashley. She was very helpful and was able to explain what my charge was for and helped me through the process of getting it taken care of. I appreciate your help,…
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Patients are Talking! “If it was available, I would put down all 11s…”
https://www.keybridgemed.com/2019/07/17/patients-are-talking-if-it-was-available-i-would-put-down-all-11s/
“I appreciate the young lady who spoke with me today. She was very respectful, understood everything, and helped me out 100%. Thank you so much, have a blessed day!” “Sherry was wonderful to work with and helped me understand what I needed to. I think she is a wonderful asset for you to have. I give her an AAA+. Thank you very…
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Patients are Talking “Everything she helped me with went very smooth…”
https://www.keybridgemed.com/2019/07/03/patients-are-talking-everything-she-helped-me-with-went-very-smooth/
"Sherry was very professional, very friendly, and everything she helped me with went very smooth. Thank you, very much!" "Thank you for having an excellent person to handle this, we appreciate it! We would like to praise the nice fella that we spoke with, thank you. Thank you for caring!" "All I have to say is, working with your company…
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Patients are Talking! “All of your employees have been so good with me…”
https://www.keybridgemed.com/2019/06/26/patients-are-talking-all-of-your-employees-have-been-so-good-with-me/
“I love working with this company! They are marvelous. They are willing to help you. It's a definite good review, from me! Thank you, so much.” “I was helped by a young lady by the name of Jenna. She was very helpful and very respectful. She was a great help to me, thank you so much!” …