Patients are Talking! “KeyBridge has been nothing but kind to me…”

Posted on May 19, 2021 by Kylene Ordway

“KeyBridge has been nothing but kind to me and worked very well with me on everything. I really appreciate you guys because I’m working really hard in trying to get my credit back up and you have made it very easy for me. Thank you so much!”

“Michelle was very helpful! She informed me of everything before I even had to ask. She was very clear on all the information she gave. She was amazing and I really appreciated her help with clarifying everything to me.” 

“Alison was very professional and friendly. She didn’t make me feel bad that I had gotten behind on this bill and was very understanding. I just wanted to say thank you and I really appreciate it.”

“I would rather deal with KeyBridge than I would anyone else because you guys are very respectful and nice. You explain things very well and I appreciated the rep that helped me. Thank you so much!”

“I want to say thank you for training Kandis efficiently and effectively. She was very kind and polite to me and courteous. She was a very good customer care specialist. Thank you so much!”

“I have never had a bad experience with KeyBridge. It’s always wonderful service and you have great staff there and I appreciate it! Thank you!”

“Alison was very kind, thorough and knowledgeable. She put me at ease with the issue I am having and more people in the world need to be like her. Thank you”

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.