Patients are Talking! “My rep was absolutely wonderful! Just unbelievable!”

Posted on April 14, 2021 by Kylene Ordway

“My rep was absolutely wonderful! Just unbelievable! I really appreciate everything she did to help me. Thank you so much!” 

“Will was fantastic! He was helpful, understanding and respectful. Thank you so much!”

“Missy was very informative and respectful. I would love to be able to talk to her again if I ever had an issue with my account. Thank you so much!”

“I really appreciate Cassie. She has a pleasant and friendly voice and just puts you at ease when talking to you. Thank you very much!” 

“Kandis was very professional and outgoing. It was a pleasure to talk to her. She made my day a little better…when you’re having a bad day, sometimes it just takes a friendly voice to get you thru the day so I really appreciate her. She is a great asset to the company. Thank you!”

“Alison assisted in helping me with my worries. She was very polite and understanding and gave me all the correct info I needed. She did an excellent job! Thank you!”

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.