Patients are Talking! “All of your employees have been so good with me…”

Posted on June 26, 2019 by Callie Koenig

“I love working with this company!  They are marvelous.  They are willing to help you.  It’s a definite good review, from me!  Thank you, so much.”

“I was helped by a young lady by the name of Jenna.  She was very helpful and very respectful.  She was a great help to me, thank you so much!”

“All of your employees have been so good with me over the time it’s taken to pay this bill.  The rep I spoke with today was so sweet with me and his demeanor was wonderful.  I appreciate people that are nice.  I just wanted to say that your employees are pretty terrific. Thank you for your patience with me, I appreciate it!”

“As always, you all treated me with the kindness and respect that is absolutely excellent.  Michelle was very courteous, very polite; but of course, that’s synonymous with KeyBridge, in my book.” 

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.