Patients are Talking 12-5-18

Posted on December 5, 2018 by Lisa

KeyBridge Patient Care Representatives continue to WOW! patients by providing an amazing experience!

“The person I talked to was so very, very nice; I think her name was Nikki.  She touched my heart, brought tears to my eyes and is really helping me get through this.  I would give her a 10 for helping me.  Thank you, very much!”

“Kelly was very nice and very helpful; I appreciate her help, a lot.  Thank you!”

“The lady was very nice.  I’m glad you all are very compassionate, because we need more compassionate people in places like this.  God bless you!”

“I was talking with Angel and she helped me make a payment arrangement.  She was very kind and I respect that she was so good to me, knowing the situation that I am in.  Thank you, very much!”

“I just wish that all the other debt collectors would follow your suit and be as caring and courteous as to the people that are trying to do the right thing and get it paid off.  Just keep up the good work, thanks KeyBridge!”

“Thank you so much for being very understanding about my situation and helping me to have respect towards my credit rating.  Thanks for working with me and all that you do!  You guys are wonderful, thank you!”

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies.  But those are exactly the words you will hear about KeyBridge.  We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.