Patients are Talking! “I really appreciated Becky’s help. She was outstanding and a wonderful employee for you.”

Posted on December 16, 2020 by Kylene Ordway

“I really appreciated Becky’s help. She was outstanding and a wonderful employee for you. She is very friendly and knowledgeable. Thank you!” 

“I am very happy with the person I spoke with. She did a great job and got straight to the point and was very polite. I give her high praise! Thank you very much!”

“The girl I spoke to did a marvelous job! Always a pleasant time to speak to the employees there that help me take care of this. Thank you!”

“The lady I spoke to was very clear, very polite and efficient! I was extremely impressed!”

“Cari was extremely helpful and knowledgeable. She was very professional and kind and understanding. I enjoyed speaking with her and I would definitely recommend all my friends and relatives to your facility!”

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.