Patients are Talking! “The young lady who helped me with this phone call was amazing; very respectful…”

Posted on July 29, 2020 by Kylene Ordway

“The young lady who helped me with this phone call was amazing; very respectful, informative and extremely helpful. I am going to have a much better day, thanks to the way she treated me and helped me. Thank you!” 

“He was very patient and explained everything very well. He has a lot of knowledge with what he is doing. I appreciate you having someone like him work with us to make everything easier. Thank you very much!” 

“This payment experience was awesome. The person took very good care of me and was professional, and courteous.  I was on and off the phone in no time! You guys do an excellent job, thank you”

“I have said this before, your staff are beautiful people to work with. Very respectful and caring. They are just great! Every single one I have spoken to has been great! Thank you.“

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.