Patients are Talking! “I would just like to say that John was excellent in his service. He was professional, respectful, and helpful…”

Posted on June 17, 2020 by Kylene Ordway

“I would just like to say that John was excellent in his service. He was professional, respectful, and helpful. It was unlike any other collection experience I have had. I give him 10 stars.”

“I am very impressed with this company. I was treated with respectful. Jennifer was my customer care rep and I really had a good experience.” 

“Devon was lovely, compassionate, and understanding. She is a wonderful asset to your company. Thank you.” 

“Alice was very sweet, kind, helpful and just a blessing! Thank you Alice!“

“Arthur was excellent! He was very professional and easy to understand. He was great to work with and is definitely an asset to your organization. He’s a keeper! He was very helpful. Thank you!“

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.