Patients are Talking! “You’ve got a great person there…”

Posted on December 4, 2019 by Callie Koenig

“Sarah was very patient with me and helped me understand exactly what I needed to do. I have a lot of things going on and she understood that and really cared about taking the extra time to help me out. Thanks Sarah!”

“The customer service rep I spoke with was very nice, explained everything and was very thorough. Overall, he was great to me. Thank you!” 

“The woman who took care of me did an extremely good job; very professional and very friendly. I appreciate this!” 

“Katarina was very polite and professional. She explained exactly what was going on and went out of her way to find out more information for me. She did her job very thoroughly and professionally, thank you.”

“Thank you for hiring someone that I could understand; she was clear spoken, very professional and kind and just a doll. You’ve got a great person there in Keshia, thanks again!”

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.