Patients are Talking “Everything she helped me with went very smooth…”

Posted on July 3, 2019 by Callie Koenig

“Sherry was very professional, very friendly, and everything she helped me with went very smooth.  Thank you, very much!” 

“Thank you for having an excellent person to handle this, we appreciate it! We would like to praise the nice fella that we spoke with, thank you.  Thank you for caring!” 

“All I have to say is, working with your company has been great. Everyone has treated me with the utmost respect during this hard time. I appreciate it very much, thank you!” 

“I just want to say thank you to the lady that helped me on the phone. She was very thoughtful, helpful, and courteous.  I really appreciated the way she treated me, thank you so much!” 

“I was very satisfied with the help that I received.  She was very courteous and was really a big help. I was a little confused at first, but she straightened it out quickly.  I’m happy, thank you!” 

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.