Patients are Talking! “The lady that helped me out today was incredible…”

Posted on May 1, 2019 by Callie Koenig

“Your representative that assisted me was fantastic; very cordial, very nice and very professional. She helped me out tremendously and got my bill taken care of. Thank you, very much!” 

“I would just like to thank the lady I spoke with today. She was very kind and very gracious. Again, thank you!” 

“The lady that helped me out today was incredible. She was very nice, very friendly, and had an awesome personality! Tell her thank you, very much!” 

“Your representative was very pleasant, knowledgeable, and handled all the questions I had very well. I was very satisfied, thank you!” 

“Emily was very helpful. She made the process pleasant and complete, thank you!” 

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies. But those are exactly the words you will hear about KeyBridge. We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.