Patients are Talking 1-2-19

Posted on January 2, 2019 by Lisa

“I wish every agency was as nice as you guys have been in helping me to get a zero balance and get it cleared off my credit.  I appreciate everyone who has helped me!”

“I rated Megan 9 for everything because I couldn’t rate her any higher; she was exceptional and really nice.  I have only had to call you guys 3 times and every single time, everyone has been exceptional.  You have been very kind, very understanding.  It’s sad to have to deal with you, but it’s been a pleasure.  I really appreciate all that you’ve had to do for me.  Thank you!”

“You guys always do a great job.  It’s really nice to pay back money to someone who actually respects me.  So, thank you for that.  Keep up the good work, thank you!”

“Paul was very, very helpful and very considerate.  He’s done a very good job for me and I appreciate it very much, thank you!”

All of the above are real comments left by patients on our proprietary KeyBridge Satisfaction survey.

Respect, kindness and helpfulness aren’t words commonly associated with healthcare revenue management and collection agencies.  But those are exactly the words you will hear about KeyBridge.  We don’t just talk about it; we can prove it with our documented, industry-leading 97% patient satisfaction rating.